[Close] 

Collision Manager

Position Overview The Collision Manager is responsible for developing business through insurance adjusters, customers, and other sources. Maintain customer satisfaction standards while controlling expenses and managing employee production and performance. Who Would I Interact with? This position interacts daily with Customers, Collision Associates, Sales Managers, Sales Associates, Service Managers, and Service Advisors, just to name a few What are the day-to-day responsibilities? Forecast goals and objectives for the department and strive to meet them Prepare and/or administer an annual operating budget for the collision center Understand, keep abreast of and comply with federal, state and local regulations that affect Collision center operations, such as hazardous waste disposal, OSHA right-to-know, etc Hire, train, motivate, counsel, and monitor the performance of all Collision center staff Direct and schedule the activities of all Collision center employees Submit and/or maintain Collision center technicians' payroll and personnel documentation as required by region Establish and maintain good working relationships with other departments, insurance adjusters and customers to encourage repeat and referral business Ensure customer complaints are handled appropriately Ensure that Collision center facilities including customer waiting areas and work areas are appropriately maintained Account for all documents What are the requirements for this job? College degree or equivalent experience The ability to read, write, add, subtract and divide Proficient in the use of web applications, word processing, e-mail and spreadsheets Minimum of three years of experience in an auto body repair facility (preferred) Advanced knowledge of body repair methods Two years of supervisory experience (preferred) Professional communication and interpersonal skills Must have a valid driver's license Experience providing quality customer service and/or handling complex customer, vendor or employee concerns Ability to operate an automobile Requisition ID 2018-100365
Salary Range: NA
Minimum Qualification
Less than 5 years

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Senior Manager, Logistics & Exhibits
Chicago, IL AMERICAN DENTAL ASSOCIATION
Manager Customer Service & Logistics
Alsip, IL Greif Brothers
Transportation Manager
Olney, IL Werner Enterprises Inc
Supply Chain Planning Manager (GMP)
Libertyville, IL AveXis
Associate Manager I - Full Time
Saint Charles, IL Life Storage
Account Manager
Moline, IL Arcbest