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Customer Service Supervisor

Make Every Meal Special?
Standard Market is a celebration of food. Our mission is to make or discover the best tasting products to share with people who love to eat and drink. Under the Standard Market umbrella, we currently have two specialty food markets (Standard Market in Westmont and Naperville) and multiple restaurant concepts, both in-market and standalone (including Standard Market Grill, Bakersfield Wood Fired Grill, Standard Tacos & Margaritas, and The CUBE at Standard Market, located across Chicagoland).
Customer Service Supervisor
Responsibilities
Creating and maintaining a lasting impression for our guests by working closely with the Customer Service Manager, Concierge, and Store Management
Supervising Front End processes, including tenders, check outs, and inventory management
Supervising POS systems to include data reporting and analysis
Supervising multiple personnel
Teaching, coaching, and mentoring Customer Service staff
Establishing and maintaining a positive work environment that supports a high employee morale
Direct guest interaction on a daily basis
Qualifications
Strong interpersonal and organization skills
Ability to listen and communicate clearly
Able to prioritize efficiently and delegate responsibilities
Ability to work weekends and holidays as required
You will benefit from experiencing
Opportunities for Advancement
Challenging Work
Supportive Environment
On The Job - Paid Training
Career Focused Organization



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